No secret or seller fees that would typically reduce the amount you get. We will pay what your device is actually worth!
If the device you send to us is in the condition you say it is, we promise to pay 100% of the value quoted. This means payment into your bank the very same day.
We offer free delivery with Royal Mail Tracked 24, which will cover loss and damage up to £100. For any higher valued items, we do advise you to pay higher postage for your own peace of mind.
You will be able to send your device in by going to your local Post Office. Or you can also arrange a collection at your door to make it easier for you.
We will send you instructions typically related to your device on how to delete your personal data before sending it to us. If you forget to do it, don’t worry! We remove all data before processing any device.
If at any stage of the process you are not happy with our services, we promise to send your device back in the condition it came in, free of charge.
Our customers’ satisfaction is our main goal. We offer personalised customer service, and we pride ourselves on responding promptly to each customer’s questions and concerns. Just shoot us an email or call us on the phone, we are here for you!
By recycling your device you are doing an incredible service. Not only are you protecting the planet by recycling highly polluting technology. You are also enabling people who are normally unable to afford them to buy good quality, refurbished devices.