Mobiceller is dedicated to safeguarding the privacy of all visitors to our website, www.mobiceller.co.uk. Please take a moment to review the following privacy policy to comprehend how we utilise and safeguard the information you furnish to us.
By registering or placing an order on this website, you are granting your consent for the collection, utilisation, and transmission of your information in accordance with this policy.
INFORMATION WE GATHER FROM YOU
When you visit, register, or order products or services on
www.mobiceller.co.uk, you may be requested to provide specific details about yourself, including your name, contact information, credit or debit card particulars, as well as an optional PayPal email address.
Moreover, the information we may gather about you includes your address, phone number, IP address, location, company name, your chosen internet browser service provider, and device, along with any data you willingly supply. We may also collect information about your interactions with our website, including messages you post and emails you send.
To maintain customer service standards and assist in staff training, we may record and monitor incoming calls.
HOW YOUR INFORMATION IS UTILISED
Your information enables us to provide you with full access to our website and to fulfil the services you've requested. It also allows us to get in touch with you as necessary regarding your orders. We will employ and analyse the collected information to administer, support, enhance, and develop our business.
Specifically, we may use your information to request your feedback on our services and to occasionally inform you about crucial changes or advancements on the website or within our services. Furthermore, with your consent, we may use your information to notify you via email about other products and services that may be of interest. If you change your mind about future contact, please inform us.
DISCLOSURE OF INFORMATION
The information you provide may be accessed by or shared with third parties to facilitate order processing. These parties handle information, fulfil and deliver orders, process credit card payments, and provide support services on our behalf. Third parties are not permitted to use your personal information for their own purposes.
If Mobiceller provides any paid services to you, we are obligated by UK tax law to retain your basic personal data (name, address, contact details) for a minimum of 6 years, after which it will be securely disposed of. Your information used for marketing purposes will be retained by us until you opt out.
Other Websites This privacy policy pertains solely to this website. Any other websites linked to by our site are subject to their own policies, which may vary From ours.
COOKIES
Cookies are small pieces of data that may be stored on your computer. Unless you indicate your objection when providing your details, our system will issue cookies to your computer when you log onto the site. Cookies simplify future logins and enable us to monitor website traffic and personalise site content for you. You can configure your computer to reject cookies by following instructions at
www.aboutcookies.org, but this may restrict certain site features.
SECURITY AND DATA RETENTION
We employ security measures to safeguard your information against unauthorised access, illegal processing, accidental loss, destruction, and damage. Your information will be retained for a reasonable duration or as required by law.
ACCESSING/UPDATING
You have the right to view the information held about you and request necessary corrections to ensure its accuracy and currency. If you wish to do so, please contact us at
info@mobiceller.co.uk.
Your Rights You are entitled to request a copy of the information we hold about you. If you desire a copy of some or all of your personal information, please email or write to us at the following address:
info@mobiceller.co.uk or visit our website at
www.mobiceller.co.uk.
We are committed to maintaining the accuracy and currency of your personal information. You may request corrections or removal of information you believe to be inaccurate.
CHANGES TO OUR PRIVACY POLICY
Any future changes to our privacy policy will be posted on the website and, if appropriate, communicated via email.
CONTACT
We welcome all comments, queries, and requests concerning the use of your information, which can be sent through our contact form.
